Qaro replaces personal phone texting with a secure, role-aware communication platform built specifically for multi-location outpatient practices.
1 U.S. Department of Health and Human Services, annual civil monetary penalty adjustment, Federal Register, January 28, 2026.
When your staff spans three locations and a floating physician roster, personal iMessage threads aren't just a compliance risk — they're an operational breakdown waiting to happen.
A photo of a card or a referral, taken on a personal phone to send a colleague, stays in that phone's camera roll and its cloud backup long after the patient has gone.
Patient names, MRNs, and clinical notes flow through iMessage and WhatsApp every day. Every one is a potential breach event.
When a physician splits time between locations, their communication context doesn't travel with them. Location B has no idea what happened at Location A.
If something goes wrong, there's no record of who was notified, when, and whether they responded. That's your liability, not the payer's.
No IT department required. No EHR integration needed. Just invite your staff and replace the group text thread.
Add your locations, invite your staff, and assign roles in minutes. The admin dashboard gives you full visibility across every site from day one.
Set each person's working days at each location, and record a day off or a cover in a click. Everyone can see who is in today, at every site.
Staff send messages, photos and PDFs through the app instead. Likely PHI in text is detected and flagged automatically, and nothing is left on their phones.
Direct and group conversations, plus a room for each location's working day. Encrypted at rest and in transit. PHI stays inside the platform.
Send an insurance card photo or a referral PDF. Encrypted, location data stripped, and never saved to the phone.
Working days per location, with days off and covers. Opening hours and holidays per site.
Live visibility across all locations: who's online, message activity per site, and recent audit events.
Five roles from org admin to front desk. Permissions scoped by location so staff only see what they need to.
Every message sent and read, every file opened, and every sign-in is recorded in an append-only log. Export it in one click.
Floating providers carry their context across sites. Cross-location messaging for ops teams.
Mobile apps that lock after 15 minutes away and unlock with Face ID, a fingerprint, or the phone's passcode.
Join the early access list. We're onboarding a limited number of multi-location outpatient practices before general availability.