Built for the way outpatient practices actually work

Four core features. One platform. Replaces the group text, the camera-roll photo, and the compliance gap — all at once.

Secure staff messaging

Every message is encrypted at rest and in transit, likely PHI is detected automatically, and the audit log captures everything — without any extra steps from your staff.

  • Direct and group conversations — between any staff in your practice, across locations
  • A room for each location's day — the people working at Downtown today, in one conversation. @-mention a colleague to invite them in.
  • Automatic PHI detection — MRNs, dates of birth, SSNs and a name next to a date are flagged; roles that may not send PHI are stopped before it leaves
  • Read receipts, reactions and mute — know when a message has been seen, answer with a tap, and quiet a busy conversation
#
Downtown Clinic
Today
Jamie Chen, RN
Room 3 needs vitals before 2pm.
Got it — covering room 3 now.
Read
Dr. Ellie Marberry
Labs for MRN 4417302 are back — in the chart.
PHI · encrypted
AES-256 encrypted · PHI audit logged · HIPAA compliant

Photos and documents

The insurance card, the referral letter, the rash a colleague should see — sent inside Qaro instead of from a camera roll. The file goes to the conversation, not to anyone's phone.

  • Camera, photo library or PDF — up to 10 MB, with a caption if you want one
  • Never saved to the phone — not to the camera roll, not to the app's storage; viewed from the server each time
  • Encrypted and cleaned — encrypted before it is stored; a photo's location and camera details are removed
  • Every opening audit logged — who looked at which file, and when; kept and deleted with its message
Casey Rivera
New insurance card for room 4.
Dr. Marcus Reyes
referral-cardiology.pdf
2 pages · 34 KB
Encrypted · location data removed · never saved to the phone

Who's working, where, today

Set each person's usual working days once. Record the day off and the cover when they happen. Everyone can see who is in at every location — and each location's room for the day is where those people talk.

  • Usual working days — per person, per location, set once and carried forward
  • Days off and covers — a provider covering another site moves there for the day, and leaves the first
  • Opening hours and holidays — per location, in that location's own time zone
  • Floating providers — working days at more than one location, each with its own room
Today — Downtown Clinic
Open 8:00 am – 5:00 pm · lunch 12:00 – 1:00
Dr. Ellie Marberry Provider
Jamie Chen, RN Clinical
Dr. Priya Nair Covering from Westside
Casey Rivera Front desk
Dr. Marcus Reyes Off today

Admin console

A single view across every location, on the web. See who's online and how busy each site is, manage staff and roles, and pull the audit record when you need it.

  • Live metrics — staff online and messages today, across the practice
  • Location activity — per-site status at a glance
  • Staff and roles — invite people, set roles per location, deactivate someone who has left
  • Audit log export — one-click CSV for compliance reporting or incident review
Staff online
7
across 2 locations
Messages today
46
all encrypted
Location activity
Downtown Clinic 5 online · 31 messages
Westside Clinic 2 online · 15 messages

See it in action at your practice

We're onboarding early access partners now. If you run a multi-location outpatient practice and are tired of the group text, let's talk.

Request Early Access